Change request Data Model
Domain
The schema is part of the Domain
Description
Change Request is a type of request which can be used for the management and control of Change Management process between a customer and a service provider or between a service provider and a partner and vice versa.
Data model
A JSON Schema corresponding to this data model can be found here.
The Data model is defined as shown below:
-
actualEndTime
: Date and time when the change implementation actually finished -
Optional
-
actualStartTime
: Date and time when the change implementation actually started -
Optional
-
budget
: The budget reserved for the change -
Optional
-
channel
: A channel represents the way the Change Request was created -
Optional
-
completionDate
: Date and time when the change request is confirmed to be completed -
Optional
-
currency
: The used currency related with cost -
Optional
-
description
: Description of the change request -
Optional
-
externalId
: ID given by the requestor to facilitate the relationship set up and subsequent searches -
Optional
-
href
: Hyperlink to access a change request -
Optional
-
id
: Identifier of a Change Request. It is created on repository side (a Change Management system) -
Optional
-
impact
: Indicates the impact of this change -
Optional
-
plannedEndTime
: Date and time when the change implementation is planned to be finished -
Optional
-
plannedStartTime
: Date and time when the change implementation is planned to be started -
Optional
-
priority
: Used by consumers to prioritize a change request in Change Management system -
Optional
-
requestDate
: Date and time when the change request is raised -
Optional
-
requestType
: Indicates the type of the change request -
Optional
-
risk
: The risk to implement this change request -
Optional
-
riskMitigationPlan
: The risk mitigation plan -
Optional
-
riskValue
: The additional cost if the risk will happen -
Optional
-
scheduledDate
: Date and time that the schedule is made -
Optional
-
status
: Status of the change request and its sub-state -
Optional
-
attachment
: The attachments of the communication message (when it is email type) -
Optional
-
relatedParty
: The parties involved in the change request -
Optional
-
location
: The place at which the change request occurred -
Optional
TMForum APIs that use this schema
Taking into consideration the snapshot of 04/02/2020 04:59:16 UTC the list of TMForum Open APIs that uses this schemas is:
Coming soon