TM Forum API Schemas

Analytics

The schemas under Analytics are not part of a Specific TMForum SID Domain

Common

The Common domain represents business roles, information and activities (business entities, business processes, functions, logical applications, interfaces, metrics, etc.) that support other Frameworx domains and are not specific to or “owned by” any particular domain, or are referenced or utilized from two or more other domains.

Customer

Roles, information and activities carried out by parties playing roles that are involved in the management of and all types of contact with customers as they acquire, use, pay for and are supported for goods and services that they obtain from an enterprise.

Engaged Party

Roles, information and activities carried out by parties (e.g. individuals / organizations) playing roles that are involved in the strategic planning, definition, development, operational aspects and all types of contact with engaged partners (e.g. Suppliers, Partners, etc.) with which an enterprise collaborates in order to operate their business.

Marketing Sales

The Marketing & Sales Domain represents roles, information and activities pertaining to marketing and sales strategy, capability delivery, lifecycle management and support of parties that move through sales lifecycle stages as they learn about, inquire, choose, negotiate, order and are supported for goods and services (i.e. products) that are offered by an enterprise.

Product

Roles, information and activities carried out by parties playing roles that are involved in the strategic planning, definition, development and operational aspects of Products that are offered.

Resource

Roles, information and activities carried out by parties playing roles that are involved in the strategic planning, definition, development and operational aspects of Resources (e.g. functions, applications, computing, networking and storage) that represent the infrastructure of an enterprise that are used to realize Services.

Service

The Service domain represents roles, information and activities carried out by parties (e.g. individuals / organizations) playing roles that are involved in the strategic planning, definition, development and operational aspects of Services that are used to realize Product offerings to the market.