Customer interaction analytics Data Model

Domain

The schema is part of the Domain

Description

Data model

A JSON Schema corresponding to this data model can be found here.

The Data model is defined as shown below: - interactionStartTime : Start time of interaction - Optional - interactionEndTime : End time of interaction - Optional - dataCreationTimestamp : Time stamp for data creation (e.g. system dump creation, event generation…) - Optional - runTimestamp : Time stamp for data upload run - Optional - validFromTimestamp : Time stamp for business validity of entity record - Optional

TMForum APIs that use this schema

Taking into consideration the snapshot of 04/02/2020 04:22:51 UTC the list of TMForum Open APIs that uses this schemas is:

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