Change request Data Model

Domain

The schema is part of the Domain

Description

Change Request is a type of request which can be used for the management and control of Change Management process between a customer and a service provider or between a service provider and a partner and vice versa.

Data model

A JSON Schema corresponding to this data model can be found here.

The Data model is defined as shown below:

  • actualEndTime : Date and time when the change implementation actually finished

  • Optional

  • actualStartTime : Date and time when the change implementation actually started

  • Optional

  • budget : The budget reserved for the change

  • Optional

  • channel : A channel represents the way the Change Request was created

  • Optional

  • completionDate : Date and time when the change request is confirmed to be completed

  • Optional

  • currency : The used currency related with cost

  • Optional

  • description : Description of the change request

  • Optional

  • externalId : ID given by the requestor to facilitate the relationship set up and subsequent searches

  • Optional

  • href : Hyperlink to access a change request

  • Optional

  • id : Identifier of a Change Request. It is created on repository side (a Change Management system)

  • Optional

  • impact : Indicates the impact of this change

  • Optional

  • plannedEndTime : Date and time when the change implementation is planned to be finished

  • Optional

  • plannedStartTime : Date and time when the change implementation is planned to be started

  • Optional

  • priority : Used by consumers to prioritize a change request in Change Management system

  • Optional

  • requestDate : Date and time when the change request is raised

  • Optional

  • requestType : Indicates the type of the change request

  • Optional

  • risk : The risk to implement this change request

  • Optional

  • riskMitigationPlan : The risk mitigation plan

  • Optional

  • riskValue : The additional cost if the risk will happen

  • Optional

  • scheduledDate : Date and time that the schedule is made

  • Optional

  • status : Status of the change request and its sub-state

  • Optional

  • attachment : The attachments of the communication message (when it is email type)

  • Optional

  • relatedParty : The parties involved in the change request

  • Optional

  • location : The place at which the change request occurred

  • Optional

TMForum APIs that use this schema

Taking into consideration the snapshot of 04/02/2020 04:59:16 UTC the list of TMForum Open APIs that uses this schemas is:

Coming soon